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3D Printing Help

3D printing isn't as easy as it looks with all the different materials, settings, components and printers out there!

We understand things might not go perfect first time and we're here to help.

All our product pages have a settings tab to help you with your initial set up and available datasheet downloads. We also have detailed articles on our materials and general printing tips. As well as the cheat sheet, information poster and comparison guide available for your reference.

Plus we're working on building out our help center as a source of help on all aspects of choosing filaments, printing and general help so be sure to check it out.

Of course, sometimes you just need to work with an actual person to find a solution. This is where our 3D printing help form comes in.

Please complete the form below with as much information as possible so we can help you one-on-one. Typical response time is 24-48hrs.

Please note: This service is only available for customers who have had at least one order and are using filament.

Our customer service team are trained to pick up on any initial temperature settings that could be causing you issues.

For more in depth issues, our technical specialists will be referred to.


Click the button below to complete our 3D Printing Help Form.

Please include the information from the best print you have achieved, or for the print you can provide clear photos for.
There is also a comments box at the bottom for you to enter more information.
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